Our Travel Agents
Westlake Office
Brunswick Office
Bill Coyle - has been with Encompass the World since 1994. His favorite part of being a travel agent is spending time with couples who are planning their honeymoon. He offers options and helps them feel comfortable with one of their first major decisions together. He also enjoys planning destination weddings and family reunions. Bill gets to know his clients and helps them feel comfortable with their purchase. He is very involved with US Figure Skating events held locally. He is a Board member of the Mid America Chapter of ASTA ( American Society of Travel Agents) and truly enjoys being with his Family bill@etwtravel.com
Donna Dobbins is an experienced world traveler and travel agent. She has escorted students all over the world and also has training and certification in many exciting areas. Las Vegas, Mexico, and the Caribbean are some of her expertise and favorite places. Princess, Royal Caribbean and Carnival are a few of the training certifications that she has done. She also has traveled many parts of the United States and is willing to help you travel easily in our own country and see many exciting adventures. donnad@etwtravel.com
Jan Casaregola - Has worked at ETW Travel since 1997. She has cruised extensively (over 25 sailings) and enjoys planning cruises for individuals and groups. Jan also has specialist designations in many areas including Barbados, Puerto Rico, US Virgin Islands, Las Vegas, and AM Resorts (Dreams, Secrets, and Zoetry). She has traveled to many resorts in Mexico (Cancun, Riviera Maya, Cabo San Lucas, Puerto Vallarta, and Acapulco) and to many countries in Europe. Whether you want to go to the beaches of Waikiki, the vineyards of Napa, or the canals of Venice, she would be happy to help you plan your dream vacation or honeymoon. You can reach her at the Brunswick office or email her atjan@etwtravel.com.
Kathy Kall - is an experienced travel agent with training and certification in many areas. Some areas of expertise are Las Vegas, Bermuda, Mexico, Punta Cana, Jamaica, and many others. She has taken classes and is certified to sell Royal Caribbean, Princess, Cunard, Carnival, NCL, and Celebrity Cruise Lines. Kathy is also a Sandals and Honeymoon and Wedding Destination Specialist. Kathy has gone on site inspections of many Mexico and Caribbean resorts. She brings a passion for travel and excellent customer service to our Brunswick office. kathy@etwtravel.com
Parma Office
Susan Franczak - loves arranging vacation travel for her clients. It is something fun and exciting that she enjoys taking part in. Traveling to different destinations to obtain knowledge is very important in this profession. She believes that Encompass the World Travel has the staff that can provide current and accurate information about a multitude of destinations. Personally, she has been in the travel business, in several different facets, for about 17 years. She also enjoys traveling with her husband and her two daughters. Some of her favorite destinations include Riviera Maya, Puerto Vallarta and various locations in the USA. When can we plan your next vacation? It would be our pleasure. susan@etwtravel.com
Patty Schwelgin - came to us in 2008, previously having owned a travel agency in Brunswick, Ohio. Patty has 20+ years experience in the travel industry, including teaching at the Travel Academy. She is certified in many destinations, including Hawaii, Orlando and Las Vegas. She is also certified with Royal Caribbean Cruises and Carnival Cruise Line. Patty is a hard worker and very dedicated to finding the best vacation for her clients. Patty shares her time between our Brunswick and Parma offices. Patty@etwtravel.com
Westlake Office
Sandy- manager of Westlake Travel has 16 years experience in the travel industry. Sandy purchased Westlake Travel in 2001 from Carol Robertson who is still employed with the agency. Sandy is always ready and willing to answer any questions you may have. You can reach her at the agency during business hours or email her at sandy@etwtravel.com
Paula - full-time travel agent, always with a smile on her face and a diligent attitude to providing the best travel service experience, brings forth 6 years of experience in the travel industry. A world traveler, she is able to apply her personal experience to the excellent service she provides. You can reach her at the agency during business hours or email her at paula@etwtravel.com
Nancy- a part-time travel agent, brings with over 20 years experience in the travel industry. Her attitude and enthusiasm make her joy to work with as she is always finding the best travel deals. You can reach her at the agency during business hours or email her at nancy@etwtravel.com

